Shipping policy

 

Shipping Policy

Effective Date: December 2023

Thank you for choosing OpenlyBold for your purchase. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

1. Order Processing:

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment. You will receive a confirmation email with the tracking information once your order has been shipped.

2. Shipping Rates:

Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping charges before completing your purchase during the checkout process.

3. Shipping Methods:

We offer the following shipping methods:

  • Free shipping: for Orders up to $120 and above. 
  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 2-3 business days

Please note that the estimated delivery times are for reference only and are not guaranteed. Actual delivery times may vary based on the shipping carrier and other unforeseen circumstances.

4. Shipping Locations:

We currently ship to the 50 states within the United States. If your location is not included, please contact us for assistance.

5. Tracking Information:

Once your order has been shipped, you will receive an email with the tracking number and a link to track your package.

6. Customs and Duties:

For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and will be collected at the time of delivery. Customs policies vary by country, so please check with your local customs office for more information.

7. Lost or Damaged Packages:

We are not responsible for lost or damaged packages during transit. However, if you encounter any issues, please contact our customer service team, and we will assist you in filing a claim with the shipping carrier.

8. Returns Due to Incorrect Address:

If your order is returned to us due to an incorrect or incomplete shipping address provided by you, additional shipping charges may apply for reshipment.

9. Contact Information:

If you have any questions or concerns about our shipping policy, please contact us at support@openlybold.store or 945-299-7075.

We reserve the right to update or modify this shipping policy at any time without prior notice.

Thank you for shopping with OpenlyBold.